Jobs at Trufla
Data Administration Supervisor | ENGLISH Speaker
hybrid
Cairo, Heliopolis, Egypt .
full-time . January 18, 2026
Cairo, Heliopolis, Egypt .
full-time . January 18, 2026
Description
Think insurance is boring? Think again.
Trufla is a Canadian company and the first of its kind – we offer a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design, to lead management, branded customer service and APIs, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance.
Trufla is leading a digital revolution that will transform the insurance industry! We’re growing fast, and we’re looking for visionaries to join our team of innovators and disruptors at our Cairo offices.
It’s our goal for Trufla to be the BEST place to work. A great corporate culture is one of our top priorities.
Main Benefits
- Competitive Salary (Connected to USD exchange rate)
- Employees Share Ownership Program
- Health Insurance
- Continuing Education Opportunities
- Working from home availability
- Team Building Activities
- Milestone celebrations – work anniversaries, birthday celebrations, etc.
ABOUT YOU
As a Data Administration Supervisor, you are highly organized, detail-oriented, and confident leading teams in a fast-paced environment. You have a strong background in data administration and/or insurance operations and are passionate about accuracy, process improvement, and team development.
You will be responsible for supervising a team of Data Administrators, ensuring data accuracy, meeting operational SLAs, and continuously improving workflows and quality standards.
RESPONSIBILITIES
- Supervise and manage the daily operations of the Data Administration team.
- Ensure accurate, timely processing and validation of client and policy data.
- Review team output to maintain high standards of data quality and compliance.
- Handle complex or escalated data issues and coordinate resolutions with internal teams and insurance companies.
- Train, coach, and mentor Data Administrators, conducting regular performance evaluations and feedback sessions.
- Monitor team KPIs, productivity, and quality metrics, identifying gaps and improvement opportunities.
- Develop, document, and improve data administration processes and workflows.
- Collaborate with Operations, Customer Service, and Insurance partners to ensure seamless data flow.
- Ensure adherence to company policies, data privacy, and confidentiality standards.
- Support onboarding and continuous training of new team members.
- Prepare regular reports on team performance, accuracy, and operational efficiency.
QUALIFICATIONS
- Bachelor’s Degree in Business Administration or a related field (preferred).
- Minimum 3–5 years of experience in data administration, operations, or insurance back-office roles.
- Prior supervisory or team leadership experience is required.
- Strong understanding of data accuracy, validation, and quality control processes.
- Fluent in English (B2–C1 level), written and spoken.
- Advanced working knowledge of Microsoft Excel and MS Office.
- Experience in the insurance industry is a strong asset.
- Strong analytical, organizational, and problem-solving skills.
- Ability to manage multiple priorities and meet tight deadlines.
- High attention to detail with a results-oriented mindset.
- Comfortable working in a fast-paced, performance-driven environment.
VALUES & COMPETENCIES
- High degree of professionalism and integrity.
- Strong leadership and people management skills.
- Flexible and adaptable to changing priorities.
- Excellent communication and interpersonal skills.
- Strong self-management and accountability.
- Proactive, solution-oriented, and continuously improvement-focused.
- Ability to work independently and collaboratively within a team.
Do you think we match? Apply Now!
If you have what it takes, apply to the job through the "Apply Now" button above.
*After applying, complete your application by taking the required assessment through the link below:
Trufla Technology is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.